Frequently Asked Questions

If you do not find the answer to your question in this section, feel free to ask us below.

Can I Ask an Anonymous Question?

Yes. If you want to stay anonymous. Please email us your question at

Where Can I Contact My Local Police Station?

National Police Number
086 10111

How Can I Help?

Contact to find out how you can play your part in stopping the scourge of Gender-Based violence in South Africa.

How Do I Report Abuse?

You can navigate to our Important Contacts page to get all the contact details you need.

Gender Abuse Helpline 0800 428 428

How Do I Access Counselling?

GBV Command Center
0800 428 428

Women Abuse Helpline
0800 150 150

*120*7867# From any cellphone

How Do I Spread this Information?

It is important for all of us to make sure that the people around us have access to the right information. You can link your friends and family members to this site or have them contact for more information.

What is Gender Based Violence?

Gender-based violence is the term used to denote harm inflicted upon individuals and groups that is connected to normative understandings of their gender.

Where is the Nearest Shelter in my Area?

Visit our Shelter page to view this information.

Is There Hope for South Africa to Stop this Problem?

Yes. But it is a long journey. We need people to be active in their communities and spread the correct information regarding GBVF. We need people to speak up and say enough is enough.

What is the National helpline for Abuse Victims?

Gender Abuse Helpline
0800 150 150

What are the Gender-Based Violence Statistics in South Africa?

One in three women will be sexually attacked. Two in five are beaten by their partners. Half will be sexually harassed at work. One in 15 murdered by their partner.

Source: Mail & Guardian


The NSM is a non-profit organisation established in 2008 at a conference of shelters nationally.  The Nisaa Institute for Women’s Development serves as its secretariat.  Its membership currently consists of 78 shelters spread across all nine provinces of South Africa.



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