Feeling anxious, overwhelmed or distressed? You don’t have to suffer alone. Please reach out to the free and available services below for support.
Emergency Numbers
Emergency Services
Emergency
Toll-Free, 24/7
112
South African Police Service (SAPS)
Emergency
Toll-Free, 24/7
10111
Fire Brigade & Ambulance
Emergency
Toll-Free, 24/7
10177
GBV Command Center
Emergency
Toll-Free, 24/7
0800 428 428
*120*7867#
Gender Violence Helpline
Emergency
Toll-Free, 24/7
0800 150 150
TEARS Foundation
Emergency
Toll-Free, 24/7
*134*7355#
Childline Online
Emergency
Toll-Free, 24/7
116
National Shelter Movement (NSM)
Shelter
Toll-Free, 24/7
0800 001 005
SMS, WhatsApp or “Please Call Me”
082 057 8600
082 058 2215
072 230 7147
Other Support for Survivors
Thuthuzela Care Centres (TCC)
Thuthuzela Care Centres (TCCs) are vital facilities in South Africa’s effort to combat rape. You can go to a TCC at a clinic or hospital to report a rape, or you can go to the police station. At a TCC, the staff will help you get medical care right away and set up counselling. They’ll also help you if you want to make a police report, either now or later, and support you with counselling and getting ready for court if the case goes to trial.
GBV Command Center
The Gender-Based Violence Command Centre (GBVCC) operates under the Department of Social Development. On their website, you can report cases of human trafficking, abuse of older persons, child sexual assault, domestic violence, abuse of persons with disabilities, and sexual assault. After reporting your case, a social worker will reach out to discuss the next steps and provide support.
Childline
Are you a child or teenager in need of support? Childline offers a confidential service for children up to the age of 18, as well as adults that have concerns about children. Reach out to speak to someone about your worries and talk about issues affecting you.
Mon-Fri
11:00-13:00
14:00-18:00
Gender Violence Helpline
If you’re experiencing abuse – whether it’s physical, emotional, sexual, or financial – you’re not alone. Reach out to the GBV Violence Helpline, also available on WhatsApp, and get help today.
TEARS Foundation
The TEARS Foundation operates centres that offer free and confidential support to people affected by domestic violence, sexual assault, and child sexual abuse. Services include crisis intervention, counselling, advocacy, and prevention education.